Q: What are your shipping charges?
A: We ship to the lower 48 USA, We ship with UPS Ground, UPS LTL,
Freight will be added to all orders, There is a 3% charge for all credit card orders
Q: What are your shipping charges to Alaska/Hawaii?
A: Shipments to Alaska and Hawaii will be billed the actual freight charges.
Q: Do you have a minimum order amount?
A: No
Q: When will I receive my order?
A: We try to ship all orders within 1-2 working days. Depending on the destination, actual delivery typically occurs within 2-10 working days after leaving our warehouse.
Q: Can I change or add to my order after it has been placed?
A: You may call us to change or add to your order if it hasn't already shipped.
Q: Will you special order products?
A: We will special order products from Outside Vendors, Let us know what your looking for and we will try our best to get you the product you need at a reasonable price.
Q: Will you accept backorders?
A: We do accept backorders.
Q: How long will my backorder take to receive?
A: With the exception of special order and drop ship items, every product we carry is either in stock or on order. The average delay for backordered items is 1-2 weeks except in cases where the product is temporarily unavailable from the manufacturer. We periodically are out of stock for extended periods on seasonal items, items experiencing manufacturing problems and imported items. In these cases, we try our best to obtain reliable due date information.
Q: When is my credit card charged for a backorder?
A: Credit cards are charged for backordered product once the product has been received and released for shipment.
Q: Do you have volume discounts?
A: Discounts are available on most everything we carry, you may mix to get volume pricing.
Q: Do you ship internationally?
A: We do accept foreign orders.
Q: What is your hazardous material fee?
A: A hazardous materials fee (haz mat fee) of $20 is charged to any ground order containing powder, primers, This fee is per package with a max gross weight of 70 lbs/package. Smokeless powder and primers can be combined (up to 50 lbs) under 1 haz mat fee. Hazardous Materials require an adult signature for delivery. ID may be required at delivery for proof of age.
Q: What is the minimum quantity of powder/primers I can order?
A: The minimum order of powder is 1 lbs. The minimum order for primers is 1,000 primers.
Q: Is the haz mat fee required for ammunition?
A: The haz mat fee does not apply to ammunition unless shipped via air ($30).
requires an adult signature for delivery. ID may be required at delivery for proof of age.
Q: Can you ship hazardous materials to Alaska/Hawaii?
A: Powder cannot be shipped to Alaska or Hawaii. Primers can be shipped via 1st or 2nd day air and require a $30 haz mat fee.
Q: Do you allow customer pick-ups?
A: Although we don’t have a showroom or retail area, we welcome customers to drop by, say “hello” and pick up an order at our facility and save the freight.
We are open Monday through Friday 8am to 5pm
Saturday's by appointment only
